Shipping policy

Shipping Policy

Last Updated: 24 May 2026

1. Overview

Thank you for shopping at BizTechIncp. This Shipping Policy explains how our products are delivered to you. Because BizTechIncp exclusively sells digital products, no physical items will be shipped at any time.

2. Digital Delivery Only

All products available on our website — including, but not limited to:

Cloud certification exam preparation materials
eBooks
Google Sheets templates
Microsoft Excel spreadsheets
Notion templates
Other digital downloads and resources

— are delivered electronically. No physical goods will be shipped, and therefore no shipping fees, customs duties, or delivery charges apply to any order placed through our store.

3. Delivery Method

Once your payment has been successfully processed, your digital product(s) will be made available to you in the following ways:

Instant Download Link — A secure download link will appear on the order confirmation page immediately after checkout.
Email Delivery — A copy of your order confirmation, along with download links and/or access instructions, will be sent to the email address provided at checkout.
Template Access (Google Sheets / Notion) — Where applicable, products such as Google Sheets and Notion templates will be delivered via a shareable link that allows you to make a personal copy of the template to your own Google or Notion account.

4. Delivery Time

Digital delivery is typically instant. In most cases, you will receive access to your purchase within a few minutes of completing checkout.

In rare cases — such as during high traffic, payment verification delays, or technical issues — delivery may take up to 24 hours. If you have not received your product within this time frame, please contact us at info@biztechincp.com and we will resolve the issue promptly.

5. Email Delivery Issues

If your order confirmation or download link does not arrive in your inbox, please:

Check your Spam, Junk, or Promotions folders.
Ensure the email address you provided at checkout was correct.
Add info@biztechincp.com to your safe senders list.
Contact us at info@biztechincp.com with your order number if the issue persists.

6. Download Access and File Compatibility

It is the customer's responsibility to ensure they have:

A stable internet connection to download the product
Compatible software to open the file (e.g., Microsoft Excel, Google Sheets, Notion, a PDF reader, or other relevant application)
Sufficient device storage where applicable

System or compatibility requirements are listed on each product page where relevant. If you are unsure whether a product is compatible with your device or software, please contact us before purchase.

7. Lost or Expired Download Links

Download links provided in your order confirmation may expire after a set period. If your link has expired or you are unable to access your purchase, please contact us at info@biztechincp.com with your order number, and we will issue a new link free of charge.

8. International Customers

Because all products are digital and delivered electronically, BizTechIncp serves customers worldwide with no shipping restrictions, customs fees, or international delivery delays. However, customers are responsible for ensuring that the purchase and use of digital products complies with the laws of their own country or region.

9. Order Issues and Support

If you experience any problems receiving or accessing your digital purchase, our support team is here to help. Please contact us with the following information:

Your full name
Order number
Email address used at checkout
A brief description of the issue

Email: info@biztechincp.com Response Time: We aim to respond to all enquiries within 24–48 hours (Monday to Friday, excluding UK public holidays).

10. Changes to This Shipping Policy

BizTechIncp reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website constitutes acceptance of any revisions.

11. Contact Us

For any questions or concerns regarding this Shipping Policy, please contact us at:

BizTechIncp Suite RA01, 195-197 Wood Street London, E17 3NU United Kingdom

Email: info@biztechincp.com Phone: +44 1707 372346